MERX
Managed IT Services: Tier 1 & Tier 2 Support
- Buyer
- St Albert Public Library
- Location
- Alberta, CAN
- Closing date
- Aug 17, 2026
- Published
- Jul 20, 2026
- Province or region
- Alberta
- Notice type
- Open to bid
- Reference number
- 00005128743
- Solicitation number
- AB-2026-05118
Summary
St. Albert Public Library (Alberta) seeks a qualified Managed Service Provider to deliver Tier 1 and Tier 2 help-desk support for ~70 users in a primarily Microsoft Windows environment across two library locations, providing front-line and technical support, incident resolution and user assistance.
From the notice
St. Albert Public Library (SAPL) is seeking proposals from qualified IT Managed Service Providers (MSPs) to deliver Tier 1 and Tier 2 help desk support. This opportunity covers front-line and technical support for an approximately 70-user, primarily Microsoft Windows environment across two library locations in the City of St. Albert.
Work type
Contact
Jason Harris